Last Updated: [07/07/2024]
Thank you for choosing Latestais.com as your go-to resource for AI tools submission . We are committed to providing you with exceptional service and support. Please read our refund policy carefully to understand your rights and responsibilities.
1. Eligibility for Refunds
We offer refunds in the following circumstances:
- Duplicate Payment: If you accidentally make duplicate payments for the same AI tool or service, please contact our customer support team within 7 days of the duplicate payment for a full refund.
- Technical Issues: In case of a technical error during a transaction that prevents successful access to purchased content, please notify us immediately. Upon confirmation of the error, we will issue a full refund.
- Product Defect: If a purchased digital product or service is found to be defective or not functioning as described, you may be eligible for a refund. This will be evaluated on a case-by-case basis.
2. Non-Eligibility for Refunds
Refunds will not be provided under the following circumstances:
- Product Approval: Once a purchased AI tool or service has been accessed or used on our platform, no refunds will be issued.
- Violation of Terms: If a refund request is made due to violation of our terms of service or usage policies, no refund will be provided.
- Change of Mind: We do not offer refunds for change of mind or if you decide not to proceed with using a purchased product or service.
3. Refund Request Process
To request a refund, please follow these steps:
- Contact Support: Send an email to our customer support team at info@latestais.com with the subject line “Refund Request.” Please include your full name, email address, transaction details, and the reason for the refund request.
- Review and Processing: Our team will review your request promptly and may require additional information or clarification. We aim to process refund requests within 15 business days.
- Confirmation: Once your refund request is approved, we will send you a confirmation email, and the refund will be processed using the original payment method. Please allow 5-10 business days for the refund to reflect in your account.
4. Contact Information
If you have any questions or concerns regarding our refund policy, please contact us at:
- Email: info@latestais.com
5. Changes to this Refund Policy
Latestais.com reserves the right to modify or update this refund policy at any time without prior notice. We encourage you to review this page periodically to stay informed about any changes.
By using our services and making purchases on Latestais.com, you agree to abide by this refund policy.
